Determining Application Usage

How do you justify your investment in corporate applications?
Do you need clarity on what applications are actually being used in your organisation?
Do you need to streamline a new standard operating environment?

Introspectus can provide the answers

Existing Tools

Existing application reporting tools provide statistics on the number of IT Application installs, irrespective whether the Application is used by end users or not. These tools audit the Applications installed on workstations and not which Applications users are interacting with.

Why is this a problem?

Organisations can incorrectly assume that an installed Application is required and used. Applications are often installed and rarely or never used. This can lead to over licensing of Applications. Without the correct insight into Application usage the assumption can be made that an organisation heavily uses an application or even that an Application is no longer used.

How is Introspectus different?

Introspectus records active Application interaction by recording the start time and end time of an Application window and also recording the associated Application details. Introspectus removes the assumptions made by other tools in regards to Application usage. Introspectus only records Application activity of a user’s ‘in focus’ window.

How Application usage is measured

Introspectus records the active application of each ‘in focus’ window and records the ‘start time’ the window becomes active and the time when the window is no longer active. This information is used to generate reports on user’s actual Application usage.

Reporting

Corporate Usage
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Behaviour - Corporate Usage
Top Application Usage Graph
Top Corporate Applications / Intranet (Graph)

Corporate Usage – Corporate Applications

This report is designed to give you an overview of which Applications your staff are spending their time on as an accumulated value over a specific period. This information is displayed in hours.

By default the report shows the top 20 most used Applications across your organisation, listed in order of most to least used. The report also displays the average usage for a longer period to compare how this behavior is changing over time.

These reports also give you the ability view the underlying data which is used to generate the summary report.

Top Application Usage Data
Corporate Applications / Intranet Data (Table)

How does this affect my decisions?

As a decision maker within your organisation you can:

  • See in almost real-time which Applications your organisation depends on to perform its day to day activities.
  • Remove assumptions about application usage within your organisation.
  • Make informed decision in regards to an application:
    • Should I spend money on an application that is only used by 10 people?
    • Should I invest money in an application that is used by the whole organisation to make if perform faster.

An issue that affects large organisations is Application Sprawl. Application Sprawl becomes a considerable problem when:

  • Upgrading the Standard Operating Environment
  • Consolidating Applications
  • Security Patching
  • Training
  • There are disparate data sources
  • There are legacy Applications

By understanding Applications usage within your organisation you can modify your decision making process to reduce application sprawl within your organisation.

Introspectus removes the guess work about your application usage, by defining what is being used, by whom and for how long.

Application Usage By User Graph
Top Corporate Application / Intranet Usage by User (Graph)

User Behavior – Corporate Applications

This report is designed to give you an overview of which Applications your staff are spending their time on over a specific period. This information is displayed in hours.

By default the report shows how long each staff member interacts with corporate Applications across the organisation, listed in order of most to least time spent on corporate applications.

This report also gives you the ability view details of the underlying Applications used by each individual, and is used to generate the summary report.

Application Usage By User Data
Corporate Application Data for User by Application (Table)

How does this affect my decisions?

As a decision maker within your organisation you can:

  • See in almost real-time which Applications your staff depend on to perform their day to day activities
  • Remove assumptions about Application usage within your organisation
  • Make informed decision in regards to an Application:
    • Are staff using the Applications I want them to use to perform their jobs?
    • Are staff using Applications I do not want them to use?
    • Are they using the expensive Application they asked me to approve and install?

Introspectus removes the guess work about your organisation’s Application usage by defining what is being used, by whom and for how long.